Last Updated: 12-03-2025
Welcome to Sofy-London! These Terms of Service govern your use of our website and any purchases made through it. By accessing or using our Site, you agree to these Terms.
1. Company Information
Sofy-London is a registered company operating as an online store. For any inquiries, you can contact us at:
📧 Email: sofylondon.uk@gmail.com
🌍 Website: https://sofy-london.uk
2. Use of Our Website
- By using our Site, you confirm that you are legally able to enter into a binding agreement.
- You agree not to use the Site for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone for any reason at any time.
3. Orders & Payments
- We accept Mastercard, Visa, American Express, and PayPal as payment methods.
- All orders are subject to availability and confirmation of payment.
- Prices are listed in GBP (£) and may change at any time without notice.
4. Shipping & Delivery
- We offer worldwide shipping. Shipping times vary depending on the destination.
- Orders are typically processed within 1-2 business days after payment confirmation.
- Customers are responsible for any customs duties or import taxes applicable in their country.
5. Refunds & Returns
- We do not accept returns.
- Refunds are only available for items that arrive damaged or defective.
- Customers must contact us within 7 days of delivery at sofylondon.uk@gmail.com with proof of the issue.
- Approved refunds will be processed back to the original payment method within 7-10 business days.
6. Limitation of Liability
- We strive to provide accurate product descriptions and information, but we do not guarantee that all content on our Site is error-free.
- Sofy-London is not responsible for delays in shipping due to external factors such as customs processing or courier issues.
- We shall not be held liable for any direct, indirect, or incidental damages resulting from your use of our Site or products.
7. Changes to These Terms
- We reserve the right to update or modify these Terms at any time.
- Your continued use of the Site after any changes means you accept the updated Terms.
8. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.
For any questions or concerns, please contact us at sofylondon.uk@gmail.com.
🔗 Visit us at: https://sofy-london.uk
Thank you for shopping with Sofy-London!