Shipping Policy for Sofy-London

Thank you for shopping at Sofy-London! We are committed to providing quality products and a seamless shopping experience. Please review our shipping policy below.

Shipping Information:

• We currently ship to addresses within the United Kingdom.
• Orders are processed and dispatched within 1-2 business days after payment confirmation.
• Estimated delivery times will vary between 6-12 days, but delays may occur due to unforeseen circumstances.

Returns:

• We do not accept returns. All sales are final, so please ensure you review your order carefully before purchasing.
• However, if your item arrives damaged or defective, please contact us within 7 days of delivery at sofylondon.uk@gmail.com with your order details and clear photos of the issue. We will assess the situation and provide further assistance.

Refunds:

• Refunds are only issued for damaged or defective items.
• If your refund request is approved, it will be processed back to your original payment method.
• Please allow 7-10 business days for the refunded amount to reflect in your account.

Contact Us:

If you have any questions regarding shipping or your order, feel free to reach out to us at sofylondon.uk@gmail.com.

Policy Updates:

Sofy-London reserves the right to update this policy at any time without prior notice. Please check back periodically for any changes.

Thank you for shopping with Sofy-London! We appreciate your support.